HiKam Support USA
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
for tech support.
Welcome to HiKam Suppport
HiKam A7 2018 Version and HiKam S6
Contact HiKam Support (and Useful Quick Links)
How To Integrate with Alexa Echo Show
What To Do If I will get a New WiFi Router
Release Notes for HiKam A7(2018 Version) Firmware 1.1.23: (March 11, 2019)
Release Notes for HiKam S6 Firmware 1.3.21: (March 29, 2019)
Setup Instructions and Video
Initial Setup A7 Camera by Lan Cable
Initial Setup A7 camera by Pure Wireless
Initial Setup S6 Camera by Wireless
Setup and Configure by WebUI in the Camera
HiKam A7 Wall Mouting - Video Tutorial
See all 6 articles
Camera Configuration and Feature
How to Reset Camera / How to set Camera to AP Mode
Frequent Operations of App and Camera
Alarm Settings and Alarm Recording
How to watch live streams with ONVIF clients(For S6, A7 2018 Version)
How to integrate with BlueIris (For S6, A7 2018 Version)
FAQ - Frequent Asked Questions
I have troubles to complete first time setup of A7, how to resolve it?
Troubleshooting and Fix: Alarm Recording doesn't work
How to Reduce False Alarms/False Positives
FAQ about ONVIF/RTSP
FAQ about Recording, Alarm Recording etc
See all 7 articles
HiKam PC Client download and Manual (New Release For S6, A7 2018 Version)
- Artikel for HiKam A7 bought before September 2017 -
(ARCHIVE) Setup and Configuration
(HiKam A7) Setup with AirLink
(HiKam A7) Setup with Cable
How to find a spot with good Wi-Fi signal in your house
Switch between wired and wireless connection
See all 11 articles
(ARCHIVE) Accessibility and Compatibility
Access from cellular network such as LTE, 4G, 3G, and so on
How to watch live streams with ONVIF clients(For A7 2016 Version).
Access your camera from LAN
How to watch live streams with BlueIris(For A7 2016 Version)
(ARCHIVE) Frequently Asked Questions
Experience of Wi-Fi Boost and other WiFi Questions
I got the notice of "Device password error" on tapping Play for watching live streams
(HiKam A7) What should I do when failing on setup with AirLink?
(HiKam A7) How to reset my A7 camera.
What platforms I can choose for running HiKam software?
See all 13 articles
(ARCHIVE) Data Sheets and Downloads
Release Notes, Camera Firmware 184.108.40.206 (23 Aug, 2016)
HiKam PC Client download(For A7 2016 Version)
HiKam A7 Quick Guide Download
HiKam PIR manual
See all 6 articles
(ARCHIVE) Installation Caveat
Video Tutorials Collection